Q: What can I expect to learn at R-Jet Tek Academy ?

A: Attendees will spend one day learning the ins and outs of the industry. This includes history, types of cartridges and current most popular models, types of inks, business models, collection of empties, startup strategies, and much more. Day 2 consists of a full day of hands-on training on our most popular equipment. Because of our small class size, personal attention is assured. Topics include testing of core empties, batching strategies, clean and empty procedures, different methods of filling, post testing, packaging techniques and batch tracking scenarios. Optional Day 3 consists of more hands-on training. Many attendees use this day for training on the specific equipment they plan to purchase. Also available on Day 3 are visits to local inkjet businesses to see how they operate.

Q: How much does the training cost and what is and is not included?

A: The entire 3-day academy costs just $450. This includes the academy, all training materials, lunches and refreshments. Travel expenses, and lodging are not included. Our sales staff can assist you in securing reasonably priced lodging located nearby. In addition, attendees who purchase $5000. or more in equipment within 30 days of the training will receive a credit amount for the full $450.

Q: What kind of experience is needed to be successful?

A: You will learn all you need to know about the ink jet remanufacturing business. Some knowledge of operating a small business is helpful. You may need to adapt some of what you learn at the Academy to the conditions that exist in your own market.

Q: How much of an investment is required to get into the ink jet remanufacturing business?

A: Depending on the business model you choose for your company, startup costs generally run between $5,000-10,000. Whatever model you choose, you can be assured that the customized equipment proposal you receive from us will be matched to the type of operation you are planning. This can eliminate some higher startup costs that may not be necessary for your business type. Since all Fluidix equipment is modularly compatible, you can easily expand your production as is needed.

Q: Why should I consider making R-Jet Tek my ink jet partner?

A: R-Jet Tek was founded in 1989 and is recognized as one of the inkjet refilling industry’s pioneers. Headquartered in Colorado Springs , CO USA , we are committed to serving as a OneSource for all global inkjet technology solutions. R-Jet Tek designs and manufactures high-reliability engineered inkjet refilling machines. R-Jet Tek is an international company doing business in over 100 countries. Our excellent sales staff is always available to assist customers with purchase advice and strive to offer their

knowledge in a constructive manner. Spanish and English technical support is never more than an email or phone call away. In addition, full equipment documentation is available 24 hours a day at www.rjettek.com.

Q: Does R-Jet Tek have inks and other supplies besides the equipment?

A: Yes. We carry a full line of quality, matched inks, supplies and consumables such as labels and boxes for all the popular cartridges on the market. We are the exclusive American distributor for OCP ink jet inks, widely considered as the world’s premium ink jet ink manufacturer. We pride ourselves in same day shipping of all orders for in stock items.

Q: How will I know which Fluidix equipment to purchase?

A: We will encourage you to discuss your business plan with the instructors during the training. You will also benefit from hearing the plans and experiences of the other Academy attendees. By the end of the training, and by having a consultation session with one of our sales consultants, you should have a good idea of your needs, and we can then create a proposal for you.

Q: What kind of warranty does the Fluidix equipment carry?

A: All Fluidix equipment by R-Jet Tek carries a limited one year parts and labor warranty.

 Q: How do I receive technical support for your equipment?

A: We provide a detailed instruction manual for each unit. This includes electronic schematics and parts lists. We conduct extensive quality control testing for each and every unit prior to shipping. These tests results are then logged into our system so as to provide an exact record of each function tested. This data is extremely useful should you have questions or encounter problems after receiving and setting up your equipment. Our prompt technical support, available in both English and Spanish can assist you by email or phone with any issues that may arise.