New HP Envy Printers using #62 and #63 Cartridges

NEW HP ENVY PRINTERS THAT USE THE #62 AND #63 CARTRIDGES

HP has made changes to the software for these printers. When installing the printer drivers it gives you an installation agreement (which most people simply click yes and don't read) you are actually agreeing to let HP to monitor your internet connection usage and printer usage.

To change this delete the drivers and reload. Under the installation agreement you have the option for more info.

Under this section uncheck Internet Connection Usage and uncheck Auto Software Update and deselect the option for usage info to be sent to HP.

Some of these printers have what HP calls Cartridge Protection (which should be called

HP Protection). To disable this feature and be able to use remanufactured or refilled cartridges

please use the following steps.

1. Click the START button, and click DEVICES and PRINTERS.

2. Find your HP printer in the list and double-click it to open the settings page.

3. Find the HP Printer Assistant tab and double-click it.

4. Click the text for Estimated Ink Levels under the heading of SHOPPING

RESOURCES. This will open the HP Toolbox window.

5. Click the tab for CARTRIDGE PROTECTION.

6. Click the radio button next to the DISABLE HP CARTRIDGE PROTECTION.

7. Click the SAVE SETTINGS button to save your new setting. Then close the window.

8. You may need to remove and reinstall the cartridges for them to be recognized

properly.

DISABLING HP CARTRIDGE PROTECTION:

Press the wireless button (or menu option Settings/Wireless) to view status. If the

wireless connection is active the wireless light will be solid blue. If wireless is disabled

see user manual for connection instructions. Note the IP address at the top of screen

(example: IP 192.168.1.999) and type this into address field on browser. This will bring

up printers configuration page. On settings tab select HP Cartridge Protection and

choose Disable Cartridge Protection, then click apply. You also need to disable HP

updates to prevent recurrence this will be under web services tab. Select product

updates and choose off and apply.

HP INSTANT INK:

If you accept HP's instant ink you are locked out from using remanufactured or refilled

cartridges. You will have to delete the drivers and reload the software. This time do not accept the instant ink option to

be able to use other cartridges.